Stanley Market Research Ltd is committed to protecting your personal data. This policy explains what we collect, why we collect it, and how we keep it safe — in plain language.
1. Who We Are
Stanley Market Research Ltd ("we", "us", "our") is the data controller for personal data collected through this website and through our research engagements. We are a financial market research firm serving institutional clients worldwide.
Contact: info@stanleymarketresearch.com
2. Data We Collect
We collect personal data in the following ways:
- Enquiry & contact forms: name, work email address, organisation, job role, and the content of your message.
- Email correspondence: any information you include when contacting us directly.
- Research participation: if you participate in a primary research interview, we may collect professional opinions, job title, and organisation.
- Website usage data: IP address, browser type, pages visited, time on site, and referral source — collected via cookies and analytics tools.
- Business card / networking data: contact details exchanged at events or through professional introductions.
We do not collect sensitive personal data (such as health information, financial account numbers, or government identification) through this website.
3. How We Use Your Data
We use your personal data for the following purposes:
- Responding to enquiries and delivering research services you have requested.
- Managing our client relationships and research engagements.
- Sending relevant research updates, insights, and service information (where you have consented or where we have a legitimate interest).
- Improving the performance and content of our website.
- Complying with legal and regulatory obligations.
- Protecting the security of our systems and preventing fraud.
4. Legal Basis for Processing
We process personal data in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as applicable international data protection frameworks for clients in the EU and UK:
- Contract performance: processing necessary to deliver research services you have engaged us for.
- Legitimate interests: business development, relationship management, and website analytics — where our interests do not override your rights.
- Consent: for marketing communications and non-essential cookies, where we have obtained your explicit consent.
- Legal obligation: where required by applicable law.
5. Sharing Your Data
We do not sell, rent, or trade your personal data. We may share data with:
- Service providers: email delivery, CRM, analytics, and website hosting providers acting as data processors under our instruction.
- Professional advisors: legal, accounting, or compliance advisors where necessary.
- Regulatory authorities: where required by law or court order.
- Business transfers: in the event of a merger, acquisition, or sale of assets, subject to confidentiality protections.
All third-party processors are required to handle your data securely and in accordance with applicable data protection law.
6. Data Retention
We retain personal data only for as long as necessary for the purpose it was collected:
- Client engagement records: 7 years from the end of the engagement (for legal and accounting purposes).
- Enquiry and contact data: 2 years from last contact, unless a client relationship is formed.
- Research participant data: anonymised within 12 months of the research being published.
- Website analytics: aggregated and anonymised after 26 months.
7. Your Rights
Under applicable data protection law, you have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate or incomplete data.
- Erase your data in certain circumstances ("right to be forgotten").
- Restrict processing of your data in certain circumstances.
- Data portability — receive your data in a structured, machine-readable format.
- Object to processing based on legitimate interests.
- Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, contact us at info@stanleymarketresearch.com. We will respond within 30 days. You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
8. Cookies
We use cookies and similar tracking technologies. For full details of the cookies we use and how to manage them, please see our Cookie Policy.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These include encrypted data transmission (TLS), access controls, and regular security reviews. While we take all reasonable precautions, no internet transmission is completely secure.
10. International Data Transfers
Where we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the relevant data protection authority, or transfers to countries with an adequacy decision.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
For any questions about this Privacy Policy or how we handle your personal data, please contact:
Stanley Market Research Ltd
Email: info@stanleymarketresearch.com